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PENALTIES * Australia - Queuing delays getting customers’ attention
Sydney Ports will on Thursday hold a meeting detailing the NSW Government’s plan to impose penalties on stevedores for waiting times
Sydney,NSW,Australia -ATN, by Brad Gardner -May 4, 2010: -- A briefing will be held this week on paid waiting times at Port Botany, as the NSW trucking lobby says customers are paying more attention to queuing delays... From the end of September stevedores will pay a trucking operator $25 for every 15 minute delay, $100 if a booking slot is cancelled within two hours of the agreed access time or $50 if the slot is cancelled outside the two-hour timeframe... Trucking operators will pay $50 for a late arrival and $100 if their trucks do not show up... Jill Lewis from the NSW branch of the Australian Trucking Association (ATA) says the arrangement looks good based on the information the industry has... While saying waiting times across the industry are “always on our radar”, Lewis argues chain of responsibility law and codes of conducts between customers and transport carriers are helping to resolve queues... Under chain of responsibility, loading and unloading premises such as stevedores and grain silo operators must provide facilities for drivers to rest so they can comply with their fatigue management obligations... The Transport Workers Union (TWU) plans to talk to industry this month to see if it should support paid waiting times nationwide...Labels: Penalties
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