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May 16, 2013

TRUCKS MAINTENANCE * USA

* Tennessee - Flat rate vs hourly pay.   Which model provides better productivity in the shop? 

Nashville,TENN,USA -Truck News, by James Menzies -1 May 2013: -- Is a truck repair facility better off paying its technicians hourly, or a flat rate per job? And what is the preference of technicians and customers? ... There has been plenty of debate around the merits of flat rate versus hourly pay structures for technicians, whether they work for OEM dealerships, independent shops or a fleet’s own in-house maintenance operations... A panel at this year’s Technology and Maintenance Council meetings examined the issue from both sides. Scott Witt, vice-president and general operations manager with Virginia Truck Center, said his company pays its technicians an hourly wage, with bonuses. In the end, it’s more of a hybrid system, since technicians are rewarded for completing jobs in less time than is expected...

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