SCANIA * Australia: NEW SERVICING STRATEGY
* Victoria - Scania's new customer-focused concept uses real-time information from trucks to schedule maintenance
Scania Australia is beginning to roll out its new service concept Scania Maintenance with Flexible Plans, announcing a new national service scheduling team to handle the data-driven approach... According to the truck maker, the new concept provides its customers with the option to schedule service intervals in line with the needs of each truck, such as how it is used, what load it carries and over what terrain... This data is drawn from the vehicle itself, with its operation determining the service intervals and the length between such visits, which can be stretched out to 150,000km... Analysing the data from the Scania Communicator – the communication device fitted in the trucks – will be the national service scheduling team, who monitor when maintenance, repairs or replacement parts are due in real-time...
(Photo: New Scania service plan rolls out) -- Campbellfield, VIC , Australia - ATN - 16 Dec 2016
Labels: truckmakers news Australia